Consumer Reports Reveals Most Reliable Motorcycles

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Most Reliable Motorcycles

In its first ever research into national motorcycle ownership, Consumer Reports has looked at bikes built between 2009 and 2012 and found varying quality amongst the brands, which saw first place finisher Yamaha almost six times more reliable than the worst performer, BMW. These are the most reliable motorcycles.

Motorcycle owners and subscribers to CR were asked to submit information about serious problems or repairs they had experienced with their motorcycles over a four-year period. The information that was supplied only covered five brands in significant depth – Yamaha, Kawasaki, Honda, Harley-Davidson and BMW.

Around a fifth of the 4,680 motorcycles suffered from a serious issue. Yamaha motorcycles were the best performing, with one in 10 bikes having a problem, that ranged to one in three for BMW and about one in four for Harley-Davidson.

CR, which traditionally looks at cars and appliances rating the products accordingly, published its findings on motorcycles last year after studying all of the data on motorcycles, which was supplied by 4,424 of its subscribers.

Of the major motorcycle brands represented in CR’s data, only Suzuki and Triumph were not properly represented by a significant sample size. However, CR says that the responses it did receive suggested that Suzuki motorcycles were as reliable as other Japanese brands, while Triumphs were below average.

The survey also revealed that reliability can vary significantly between types of bikes. Owners of touring models had the most problems at 27 percent. That was followed by dual-sports at 23 percent, sport touring at 19 percent and cruisers at 16 per cent. There wasn’t sufficient data available to rate sportbikes, but the information that CR did receive suggested they were about as reliable as cruisers.

Most of the problems that owners encountered with their motorcycles were, in general, inexpensive to repair with only three percent having trouble with the cylinder head or valves, or with the crankcase, crankshaft, or pistons. Likewise, only three percent needed transmission repairs, although seven percent had clutch problems.

The biggest problem that owners experienced were issues with lights, instruments, switches and radios (21 percent); brakes (20 percent); the electrical system (16 percent) and fuel systems (15 percent). In the last category, CR said that its experts felt that fuel system problems may be due to improper storage of motorcycles during the winter.

75 percent of all repairs reported to CR cost the owners less than $200 to fix and about two-thirds of the repaired bikes were back on the road within a couple of days.

Despite the higher number of problems, Harley-Davidson and BMW owners told CR that they were among the most satisfied with their bikes. When asked whether, considering everything, they would buy their bike again if they had it to do over, 75 percent of Harley-Davidson owners said definitely yes, closely followed by 74 percent of BMW owners and 72 percent of Honda owners. By contrast, only 63 and 60 percent of Yamaha and Kawasaki owners, respectively, were as emphatic.

CR said that, in its car owner satisfaction surveys, models that generate enthusiasm —including sports cars and fuel-scrimping hybrids — tend to do the best in this subjective measure.

  • http://hey-just.us justusz

    I can’t read the full article on the CR site without a membership. Did they account for miles ridden in those 4 years?

    • Tim Watson

      No they didn’t – just length of ownership up to four years. Mileage would have been an interesting point to have considered and may have made a difference to the numbers.

      • Mykola

        I would have figured that mileage is *the* index to record against to determine reliability.

        • NOCHnoch

          Exactly. Harley garage queens are gonna break far less than long distance tourers.

          • Ujio

            They will also brake less. Har-har.

          • Sportbike Mike

            except they don’t. They are the second worse. They have low mileage and they still break. At least you have to ride the Beamer to break it.

      • Nathan Haley

        Proper statistical methodology would probably turn the survey on its head. They should at least deflate failure rates with number of miles ridden (for road bikes) or number of hours of operation (for dirt bikes). Without controlling for factors like that, the data is meaningless. Even if you controlled for miles covered, you’d also have to control for things like owner characteristics, since you cannot assume owners are distributed randomly among manufacturers. For example: A typical Yamaha rider might be more likely to be on the ball with maintenance because he’s more experienced than the typical Harley rider who leaves his bike out in the snow with no cover all winter. A useful control regressor would be “years of motorcycling experience”.

        This would not have been a difficult study to perform properly and I can’t believe CR was so careless. This is a shameful stain on their credibility.

        • Piglet2010

          I do not think many H-D owners leave their bikes outside – pretty much anyone who pays $20K+ (out the door price) for a motorcycle has a garage.

          • Nathan Haley

            it was just an example to illustrate possible bias in the study – it could just as easily be vice-versa, I have no idea – however, the person performing the study should know if they expect their results to be treated as valid.

        • Slacker

          Another thing that bothers me is the sample size… The fact that they don’t divulge how many of each motorcycle they looked into per make and model tells me that perhaps they talked to 10 BMW riders, 6 of whom bitched and then they made up the rest of the 4000 motorcycles with the other makes. We had this discussion at length on the BMW MOA Facebook page. The conclusion I made was… studies are bullshit. My R1150RS has 112,000 miles and I have had no problems. The vast majority of BMW people I’ve met had mileage like that. There’s no data that can account for the fact that some BMW people bitch more than people riding japanese brands. Ride your ride… there’s liars, damn liars and statisticians.

          • Nathan Haley

            Yeah, that’s the other worrying thing. There’s no reason to withhold basic summary statistics.

            The disappointment is that this study could be done well with a proper data scientist onboard – easily, cheaply – and it would be very useful.

  • http://krtong.com/ Kr Tong

    Figured harley davidson would be up there . Theres just nothing on them to break. Id love to see these maintenance costs set against some cars .

    • Curtis Caulfield

      Did you read the article? “Yamaha motorcycles were the best performing, with one in 10 bikes having a problem, that ranged to one in three for BMW and about one in four for Harley-Davidson.”

      1 in 4, 25% having a problem. Shameful for the $$ they ask for those lumps.

      • http://krtong.com/ Kr Tong

        I did. I said I “figured harley davidson would be up there.”

        • Justin McClintock

          Apparently if you read the article, you didn’t understand it. Harley wasn’t reliable. At least not compared to Yamaha, Honda, or Kawasaki. Harleys had more problems than any of those. The only brand Harley beat (from the 5 shown above) was BMW. In other words, Harleys broke. A lot. So much for “there’s just nothing on them to break.”

          • http://krtong.com/ Kr Tong

            lol as if the first time the gentleman sought to start a dumb argument wasn’t enough. Yes, this survey says they are un-reliable. I figured the survey would suggest otherwise. Buells are by far the most maintenence free bikes you’ll ever own. Odd that harleys are not. perhaps reporting on a survey taken by polling consumer report subscribers is insubstantial.

            That said, THANK YOU for rewriting a rewrite of a rewrite of a consumer report. That was fun to say.

            • Justin McClintock

              You could make it a little more clear what your point is. It’s pretty apparent it wasn’t too obvious what you were getting at if multiple people mistook what you were trying to state. Your comments come across not as shock that Harley did poorly, but rather as somebody who is misinterpreting the data. Hence Curtis’ response, and mine as well. And it would seem quite a few people agree given on their agreement with Curtis’ comments. But you’ve now made it more than clear. I would recommend doing that from the beginning next time so you don’t feel the need to insult others to clarify your statements.

              • http://krtong.com/ Kr Tong

                Yes because clearness and consistency of point has always been a surefire way to stave off the trolling fanbois of comment sections. In other words, F-off. Contribute or dont respond.

                • Justin McClintock

                  Well that seems more than a little uncalled for. Go and read your comments again and then read my response. I wasn’t attacking you in any way, just trying to help you with what I thought was your misunderstanding of the original data provided. That’s all. No need to get all bent out of shape about it.

                • http://krtong.com/ Kr Tong

                  make up your mind. Do you want me to be leave room for intrepretation or not?

                • zedro

                  He might want you to explain ( or edit) that last sentence tho.
                  And the first two sentences of the OP do appear to be contradictory in context (no one cared except for a clarification I think).
                  If I’m not adequately contributing (or responding?) then feel free to instruct me to f-off…..

                • http://krtong.com/ Kr Tong

                  That’s the joke. Relax. As far as you contributing, you did good. You made great points on harley davidson and car reliability tying into the original post, and in no way deferred to a rant on syntax with the stupid, “I know what you meant, but I read it like this and I’m going to argue with you until you change it to something i can’t misinterpret, even though i can always misinterpret things.” comments.

              • Piglet2010

                Insecurity/low self-esteem = need to insult.

                • http://krtong.com/ Kr Tong

                  yep. insulting without thinking anyone’s questioning your manhood is an art.

      • Jay Stevens

        If you want to compare reliability verses miles, talk to the Iron Butt Association. They run their big rally every other year. Basically, you can figure on a minimum of 11,000 miles in 11 days while doing a scavenger hunt just to be competitive. The most popular single model is the Yamaha FJR1300. A well maintained and prepped FJR pretty much just doesn’t break.

        Harleys under these conditions are neither competitive or reliable enough.

  • Paul Cypert

    They need to get more specific with the stats. Right now it’s a non article, with a conclusion that reads like…those bikes ridden most experience most problems.

    Shocking! LOL. Would seem a hard segment to track as almost every bike owner will have customized to some degree or another as well. But as years go on and more people are aware they’re covering bikes the results will get on track in subsequent years I’d bet.

  • kent_skinner

    I’m sure this is a completely bogus survey, from a technical point of view, but it’s still funny to see HD & BMW at the bottom.

  • maxkohl

    Useless survey. A Yamaha rider who puts the bike in the garage and only takes it out on weekends is going to have fewer problems than a daily ridden BMW GS.

    • Blu E Milew

      According to the internet, BMW GS riders are too busy complaining about final drives to ride their bikes, and Super Tenere riders are too busy making fun of them to be riding as well.

    • Ujio

      Are you suggesting all Yamaha riders who are CR readers only ride on weekends?

    • Spearsall

      You can pick on a brand if you want but Yamaha would be the worst of your choices. My 2012 Tenere has been ridden only 8 weekends (stored out west for winter riding) But it does have over 14,000 miles on it…it’s reliable and bullet proof. Yamaha owners that I know don’t park their bikes they ride them. Their stability and reliability make them the perfect bike to own. The FJR trounced the BMW’s in the recent Iron Butt Rally, the Super Tenere has had two recalls (one for electrical connector, one for a gasket on the fuel tank) but I have NEVER heard of a Yamaha rear end being replaced, nor engines blown. I’ve personally been in the presence of 3 BMW drive shaft failures, one blown engine (1400 miles) and one friend had his engine replaced (05 K Bike) after 3600 miles. Biased….yup! I have One Suzuki, One Honda, One BMW (my sons), 4 Yamaha’s. The Yamaha’s have had valve work done at 2X the required spec (50,000 miles). No other issues and over 250,000 miles. The bike in the shop the most? BMW. And they still can’t figure out how to make it run right. German engineering and cost at it’s best.

  • http://www.eastwestbrothersgarage.com/ East-West Brothers Garage

    So if their data was insufficient to draw adequate conclusions for sport bikes (which account for a much larger part of the sales of the three most reliable brands) and the least reliable bikes are touring, dual sport, and sport touring bikes (which account for nearly all the sales of the least reliable brands), then the only conclusion that can be drawn from this is that the more complicated the bike, the more likely there are to be small problems.

    Seems like a rather pointless report if you ask me.

    • Richard Gozinya

      Actually it seems to be more about miles ridden. At least in America, most of the bikes that get the most miles put on them are BMWs and Harleys, with Honda coming in third. And look at who the bottom three are.

      • NOCHnoch

        BMWs maybe, but most midlife crisis having Harley riders only take their bikes out of their immaculate garages a few Sundays a year. Harleys are notoriously unreliable, perhaps because they use insanely outdated technology.

        • labradog1

          That’s why they’re called “lead sleds”.

        • mms

          The midlife crisis Harley riders do throw the numbers off but there are plenty of other Harley riders also. I even know a couple of ex motocross racers who ride large HD cruisers now that they’re in their 40s and 50s– decades of injuries upon injuries make those the most comfortable bikes by far for guys with metal pins in their hips ;) Hah one of my former neighbors has a HD with 300k miles on it, he said he rebuilds the engine every 100k. That probably qualifies as a “major service”.

          • luxlamf

            I have 110,000 miles on my HD that I bought in 2005 (it’s a 2002) and its a 1st year production model. Had a few quirks with it but those covered by Warranty no trouble.( I know several people with same bike and more miles, 1 having 225k on his) and I am no Pirate wearing HD idiot, I own 1 thing that say Harley on it and its a motorcycle. Blanket statements from know it alls are why surveys like this CR one are not reliable at all especially if Miles are not in the mix. Whenever I hear some big mouth start rattling off “Facts” I interrupt and ask how many miles he rides a year and that usually shuts them up ( or they start with excuses Why they cannot ride more etc..) Yes I meet some extremely foolish people out there that also ride Harley’s but I also run into equally foolish people when I take my 2012 Triumph out too. (no troubles with that bike either and 11K on it now a year later). Lots of Experts out there, met plenty who told me that my 2002 (my 1st bike ever) was too much for me and shouldn’t buy it. Well here I am 9 years later and many more miles than most of them.

            • mms

              Yeah the warranty on my HD lapsed, but I got all the weird stuff ironed out long before that happened. I have 5 bikes and ride all year, the HD has been much more reliable than the Yamaha (which has less than half as many miles). One of the Ducatis is pushing 30k, and it’s caught on fire and the clutch has gone out and the wiring has gone bad twice, but I ride that thing into the ground. A chick asked me to build her a cafe racer a couple years ago, she couldn’t decide what to use as a donor. I sent her some pics and specs of a sportster, to which she said “YES! THIS IS WHAT I WANT!” I replied, “Yeah there’s not much you can’t do to these Harleys.” She replied “I would rather die than be one of those cliquish douchetards on a Harley”. So now she’s a cliquish douchetard on a CB750 instead. The “us vs them” thing is so exhausting. There is no us. There is no them.

          • Piglet2010

            Only 100K miles before rebuild? The engine in a 7th generation Honda Civic EX is the same displacement as the current H-D Big Twin, make 2/3 more power and 1/4 more torque, and will easily go more than 250K miles without needing any internal work. Oh, and the Civic costs about the same as the H-D.

            • zedro

              But tassles on a Civic look 5% more silly……

            • mms

              *sigh* everybody’s dream vehicle, the mighty Honda Civic. The former neighbor in question rides a decommissioned CHP bike. Dunno about the HDs but the Kawis are taken out of service at 50k miles.

              • Piglet2010

                You make my point – a “yawn” car’s engine shows how obsolete the H-D engine design is.

                • mms

                  Obsolescence is a different discussion… I rode the 86 Dnepr MT-16 to work today, I’ll take the 07 Ducati SC tomorrow. Both are obsolete ;)

        • appliance5000

          Not a Harley fan – mainly due to the shorty pipes – but in all fairness , when I travel through the west/southwest they’re out there doing the hard miles in the desert, in the mountains – so credit where credit’s due. In some of those places if you break down you can easily die – haven’t seen any skeletons yet.

  • Rameses the 2nd

    So sometimes you don’t get what you pay for. Japanese brands are cheaper and more reliable; who doesn’t know this already?

  • Dennis Bratland

    This came out a year ago, by the way. Back when it came out, I updated Wikipedia’s motorcycle article with a summary:

    https://en.wikipedia.org/wiki/Motorcycle#Reliability

    Accessories were the #1 location of the trouble, and BMW’s adventure bikes are nothing if not a blank canvas upon which to drape thousands of dollars of accessories. And of course Harleys get upsold with a lot of add-ons. Consistent with that was that the most problematic bikes were tourers, which get a lot of bags and lights and whatnot, followed by dual sports (ditto), followed by sport-tourers (ditto) followed by cruisers (farkles). The number two area, after accessories, was brakes, and I don’t think there’s any excuse for BMW or anybody else as far as brakes go. Then electrical, then fuel systems, which CR speculated was the owner’s fault for improper winter storage. Though I’d have to say, at least in the cruiser market, if you know 90% of your customers will store the bike 9 months of the year, then design it to be stored without so many of the predictable problems that causes.

    Maybe BMWs rack up more miles than the Japanese bikes, but *three times* as many miles? Really? But not Harleys — only BMW gets the mileage special pleading.

    What I think the real crime is is that the profit margin is so high on accessories. Not only are they making a fortune off you with the extras, they’re setting you up for disappointment.

    • ThruTheDunes

      The complaints being about accessories highlights why I consider CR somewhere between dubious and bogus, at least for motor vehicles. Same thing happened with cars: e.g., Ford took a nosedive in their ratings not because of major problems like drivetrain, suspension, brakes or crash test, but because of an infotainment interface. Puh-leeze! (Not that I am a Ford fanatic, just using them as an example)

      The other thing that casts dispersions on this report is that only CR subscribers are the data source. Really representative cross section of the motorcycling community, eh? Sorry, that’s a fail in my book.

      My opinion is that, like cars, bikes have become more reliable over the years- better materials, engineering etc. Despite what CR’s “findings” are…

      • Dennis Bratland

        There was a great quote in the NYT about the decline in car satisfaction in the last JD Power survey:
        http://www.nytimes.com/2014/02/12/automobiles/vehicle-dependability-declines-significantly-in-jd-power-study.html

        So are these issues a matter of perception, or are they real problems?

        “It’s both,” Mr. Sargent said. “They are all real problems: In the consumer’s
        mind, there is something wrong with the vehicle. Some of them are
        defects; others are characteristics of the vehicle that the customer
        doesn’t like. An engineer might argue it’s not a defect, it’s how it was
        designed. But the consumer is saying, ‘I don’t like the way you
        designed it, and that’s a problem for me.’ ”

        If you cared enough to buy factory panniers or floodlights or any of the electronic add-ons they offer, you expect them to work. It’s not like dealers discourage it because it’s prone to complaints. The marketing strategy of BMW and the dealers is to sell these extras hard. People need to know that there’s a downside, and paying top dollar for factory accessories doesn’t guarantee quality.

        It is great news that engines and transmissions are so reliable across the board these days. Not so much, brakes and electrical.

      • Clint Keener

        My ford focus has been trouble free, except for the wacky interface.

      • Themistocles

        Like you I was dismissive of CR’s criticism of Ford’s electronics until I bought my F-150. I love my F-150 Raptor, but Sync is a disaster. It does a lot more than the system in my BMW, but the BMW system is much more reliable than the Ford system. This may not seem like a big deal until your navigation system bugs out in the middle of a trip and you’re lost until the system reboots or you get the guidance up on your phone.

      • Snowblind

        I quit listening to CR for car reviews in the late 80s.. Why? Because the same exact cars were rolling of the NUMI plant in Fremont California and the the ones badged for Toyota got great ratings, the GM got average ratings, and the Geo version got bad ratings.

        They were identical except for badges and some body panels.

  • Sentinel

    Hang out on the BMW forums for awhile and you’ll understand why they are at the bottom.

    • labradog1

      Not the 25 and more years old models. My ’77 is a treat. The modern BMWs are hi-tech nightmares.

      • Justin McClintock

        BMW motorcycles (and cars) certainly aren’t what they used to be.

        • Piglet2010

          I really liked BMW cars prior to them become status symbols with bloated weights and prices due to useless luxury features.

          • appliance5000

            anything after the 2002?

            • Piglet2010

              Pretty much anything before the “Greed is Good” years of the Ronnie Ray-Gun administration.

          • Ujio

            Prior to becoming a status symbol, they were just the Toyota of euro-cars. Rock-solid family sedans. “Exotic” to us North Americans.

      • BigHank53

        Heh. The local Craiglist had an RT1100 for sale for $2500. The super-exotic non-rebuildable ABS pump had quit, and it was going to be an $2000 repair.

        • owen

          Or you can get one on the web for less than 250. Also a few companies do rebuilds on them. It’s a Bosch part with common Bosch internals.

      • Sentinel

        This report is for current not vintage bikes, but those were better days for BMW bikes for sure.

  • Crazy Brit

    Having owned almost every brand out there, most these days are reliable no matter what, but to determine this ya gotta ride um.

    One of my new 3 H-D bikes did get bought back by the H-D dealer due to all the unresolved issues i had with it, their issue is selling bikes that are not fully tested before going to market, buy an older established model & you should be OK (i just got another, but this time used).

    As a Bimmer owner as well (and i have had many), all have been reliable for me, they do sometimes have a rear drive issue, but that is when you have 80-120K miles on the bike, how many of the other bikes rated in the top category actually have that many miles? Maybe they would show some signs of weakness if there were ridden some miles. Until this year’s bad ice & snow, (N’East PA), i rode year round, and it is often single digits on the Fahrenheit scale when i depart for work, but still ride, ya don’t see
    any other bikers out there in these temps, go to a BMW breakfast meeting, in the mid of winter & there will be bikes there, now go to your local HOG breakfast, not a one.

    The bottom line; Miles do count & need to be taken into account when a ranking is taken like this, otherwise with so many fair-weather riders with minimal mileage, the bikes are never going to give you issues, so THEY are ranked number 1, yea right. Bogus? maybe.

    Ride safe out there, and put some miles down.
    “Iron-Butt association rider” 1000 miles in a day, done that; 1500 miles in a day, done that; Coast to coast in under 42 Hours, done that; back to back 1000 miles per day, done that, now what?

    • HoldenL

      There might be an additional issue: BMW owners might have higher expectations for their bikes, and they might be more knowledgeable about what is and isn’t acceptable. (If you ask “higher than” what, I’d sheepishly say, “higher than Harley owners,” because I know I’m stereotyping when I say that.)

      My theory is that, when you shell out big bucks for a BMW, you expect everything to work perfectly, and it probably isn’t your first bike. On the other hand, I’ve owned only a pair of Kawasakis (and, as of the weekend, a Suzuki Burgman), and I faintly recall replying to this CR survey a long time ago, and I doubt I complained about the aggravating problems with the SEL and RES buttons on the instrument panel of my Versys. I mean, it just doesn’t seem like a big deal on a comparatively inexpensive Kawasaki, but I would be really POed if I’d shelled out tens of thousands of dollars for a Beemer with the same problem.

      • http://RideApart.com/ Wes Siler

        Note that the most common ailments are to tech features and that BMWs come LOADED with tech features. I’d imagine that’s the real impetus for these results.

  • Justin Penney

    They mentioned that it’s mostly accessories. There might be another, softer side. People paying $20k for a bike are more likely to add accessories right off the bat and since that amount of money is invested, they are going to demand a higher level of service, and quality to feel like they received their full value.

    The dealer I go to is a BMW and Triumph dealer. Just hanging out in the parts department, I overhear lots of problems that most people would just fix but the BMW owners want the dealer to take care of.

  • Justin McClintock

    Not hugely shocking that the touring bikes did worse overall than the cruisers. As several have pointed out, mileage would certainly have been a nice thing to include in the article. But given that most folks who buy a touring bike are more likely to put serious miles on their rides than, say, a regular cruiser, all things being equal you would expect more problems with touring bikes as they would likely have more miles. Then, of course as has already been mentioned, the touring bikes just have more stuff on them as well. And the more stuff you have, the more stuff you have that can break.

  • http://statesofmotion.blogspot.com/ FastPatrick

    The lack of sportbikes probably says more about the demographics of Consumer Reports readers/survey responders than anything. Hope this becomes a regular thing for them, though.

    • Justin McClintock

      Not something I had previously considered, but probably true.

  • Slowtire

    Go to a motorcycle junk yard and you will see whats really least reliable or valuable.

    • 80-watt Hamster

      Or you’ll simply see what sold best in the area 20-30 years ago.

      • Slowtire

        True, but unfortunately you’ll see newer than that.

        • luxlamf

          I imagine you see lots of bikes people where conned into buying as a “Starter” bike and wasting their time and money on only to sell it over and over for lower and lower $$$.

  • James Walker

    As a former CDC statistician, I find it disappointing that CR did not adjust for miles ridden.

    • Rob Cupples

      They did adjust for miles ridden. The author of this article chopped off the paragraph below the graphic that stated that.

  • luxlamf

    Funny thing is that out of all the people I know who ride, those who DO ride the most are those with BMW’s and next being HD’s so perhaps that’s why they have more problems as they actually ride them instead of 100 miles treks every other sunday? How can someone take something like this seriously when Miles are not a factor? a Major Factor?

  • Nemosufu Namecheck

    Tim you should have published this article a day or two before the motorcycle posturing piece. The comment section would have been a good case study.

  • Gabe Cosarca

    I’m quite sure the Triumph guys were too busy out riding their bikes instead of taking a silly survey.

  • octodad

    how about most reliable dealer operations. where I live Honda stores are dropping like flies. there are many reasons, but poor customer service a big factor. had bum experience today trying to get a key cut. dig my motorcycle, not so hot on the dealership. have to say when I visit HD stores they are friendly, helpful, and appear to know what they are doing. the European dealers seemed a little less attentive, but still satisfactory. the guys from far east dealers even less concerned. several riders in our group will echo this sentiment. can anyone offer a valid opinion on this issue?

    • 80-watt Hamster

      Best service dept. ’round here seems to be the Triumph shop. Don’t have any personal experience at H-D, but secondhand opinions seem to be ambivalent at best. Of course, this being Fargo, no brand is represented more than once, and the big four are divided between two dealers.

      • octodad

        had experiences w/2 trump stores. both middle of the road, one better than the other. visited 4 HD dealers, they’re consistently better than others. I have Honda motorcycle that I truly enjoy owning. at several places found customer service poor whenever I need assistance,. have worked at couple of auto dealers and know the first thing checked is tires and fluids. got my bike back with < I/2 recommended tire pressure and the counterperson handed me wrong key. found Honda dealers to be last, in my opinion.

  • SneakyJimmy

    I ride an ’83 Yamaha everyday to work. Solid bike.

  • Areanna Beyer

    I Ride a 1983 Yamaha midnight maxim 750. I don’t have a garage so it has to survive outside through the Colorado winter. even though I store it outside my little Yamaha has ben an exelent bike and only repairs iv had to do in the past 5 years that I have owned it is, battery this year and a new brake master cylinder since the viewing window decided to crumble during the winter. mind you it was an oem part and was on the bike ever since 83.then last year had to replace a blinker, handlebars, a mirror and a clutch lever and front brake lever . those wer only needed not because they broke but because someone had dumped my bike over tried to pick it up and then dumped it over on the other side, most likely they were trying to steal it. anyways only repairs iv really had to do were mostly caused by idiots either trying to steal my bike or just being but turds. anyways I should look into an alarm for it. but yeah it is more dependable than my boyfriends 2006 Nissan Altima.